Navigating operational complexity in dynamic spaces

4 min read
18/10/2023
By Lily Bennett

The rise of dynamic workspaces has brought about a transformative shift in how we perceive and use office spaces. In our previous blog, we explored how technology is the backbone of this evolution. But let’s face it: managing dynamic spaces is no simple task, especially as you scale them across multiple sites.

Complexity at a single site

At a single site, managing a dynamic workspace has a lot more moving parts than your traditional office space model. You have to consider different lease terms and agreements, higher footfall – or at least a varying footfall – with different occupiers on different days using different spaces, different requirements for services, physical and digital security, and so the list goes on. You’re responsible for providing more of these amenities and services as a flexible, dynamic space provider.

This can definitely be challenging, but you’ll likely find it manageable. You’ll find new ways to deliver and fine-tune the services specific to your single site operations, and make it work.

Scaling up

Now, consider the challenge of scaling these dynamic spaces across a portfolio. There are even more moving parts – every building will have different dynamics, different tenants and different requirements.

You need to be able to control and manage each site efficiently, but you also need to be able to make changes at the portfolio-level to deliver a standardised approach. You need to be able to see how each individual site is performing, as well as your portfolio as a whole. And they all need to work together, forming a network of connected spaces that deliver the experiences that your tenants want.

As the portfolio of dynamic spaces grows, the complexity becomes exponential. You must be able to co-ordinate them all and create an efficient operation in order to succeed. This means:

1. Standardisation:
Ensuring that every site follows a standardised set of operational procedures and technologies.

2. Scalable technology:
Implementing tech solutions that can handle the growing demands of a portfolio.

3. Resource allocation:
Managing resources efficiently across multiple sites.

4. Tenant satisfaction:
Keeping tenants satisfied and engaged across the portfolio.

The power of technology

Thankfully, technology comes to the rescue once again. The right solutions can provide:

Centralised control: A single place to monitor and manage all sites, allowing you to make changes at site- or portfolio-level, without needing to be on-site to do so.

Data insights: Analytics that help you understand tenant preferences and usage patterns across the portfolio, allowing you to get a deeper understanding of your occupiers and how they use your spaces.

Automation: The ability to automate routine tasks, making your operations more efficient. It’s even better when you can do this in real-time (so you can action a tenant’s request immediately, for example) and to schedule them in advance (so you can plan ahead and streamline your day-to-day workload).

In summary

In the dynamic world of managing multiple sites, technology can be your right-hand-man. With the right tools, you can transform individual sites into an ecosystem of dynamic workspaces, where each site plays its part to create a seamless network of connected spaces. The future of multi-tenant real estate is complex, but it’s a complexity that can be mastered with the right approach and technology at hand.

We’re helping customers manage this process every day with our software and technology. And don’t just take our word for it;

“essensys is our power tool. It helps my clients operate seamlessly and securely online. It allows my sites to operate efficiently and save money. And it’s helping The Mark, and our clients, grow.” Artur Samofalov, Managing Director, The Mark (Douglas Developments)

If you’re looking for a better way to manage your portfolio of multi-tenant, dynamic spaces, book a demo and we’ll show you how our software and tech can make the difference in your success.

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In this article

  • Complexity at a single site
  • Scaling up
  • The power of technology
  • In summary

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