Workspace Experience Insights Brief 2025

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Table of Contents

👉 Click here to download the Insights Brief

The Experience Era

The most successful landlords and flex operators aren’t just selling space – they’re delivering an experience.

From the moment someone enters the building to how they interact with digital tools inside it, experience is becoming the number one differentiator in flexible workspaces. And when done right, it’s a primary driver of loyalty, utilisation, and long-term value.

So what does this “experience era” look like in practice?

In our Workspace Experience Insights Brief 2025, you can dive into five critical trends shaping the future of flex – without the fluff. From the rise of digital experience (DX) to why access is no longer just about security, this brief offers a sharp look at what forward-thinking CRE providers are prioritising now.

You’ll discover:

✅ Why digital journeys are now the foundation of perception and satisfaction
✅ How access has become a revenue driver (not just a risk control)
✅ Why consistency across your portfolio is now mission-critical for brand trust
✅ What metrics matter most when measuring experience
✅ And how experience-first strategies translate into real business outcomes

Whether you manage 2 locations or 200, this is a must-read if you’re rethinking your workspace strategy for 2025 and beyond.

Download the Insights Brief

👉 Download the full Brief to stay ahead of where CRE is headed. Because experience isn’t just the new differentiator – it’s the new standard.