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The WiFi Experience & Intelligence Platform.

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WiFi experience & intelligence

WiFi that works. Intelligence that drives decisions.

With essensys Platform, your WiFi delivers dual value. The software sits on top of your existing infrastructure to transform the WiFi experience across your workspaces – and turns network data into powerful space utilisation insights, so you can spot churn and portfolio risks early.

Start getting more from your WiFi
essensys Platfform Dashboard for Digital Experience

Here’s what most flex workspace operators are dealing with right now:

WiFi is a liability, not an asset.
Shared passwords, dropped calls, frustrated tenants. Every WiFi failure costs you renewals and damages your brand. Tenants expect enterprise-grade performance – amateur setups drive them to competitors.
Million-dollar decisions made with zero data.
Which spaces are underused or oversubscribed? Is utilisation trending up or down? What’s the digital experience actually like? You’re expanding, contracting and pricing based on gut feelings while your competitors use real data to optimise every square foot.
IT complexity strangling growth.
Every new location means more WiFi headaches, more security vulnerabilities, more time troubleshooting instead of growing your business. Traditional WiFi solutions weren’t built for multi-tenant complexity – they crack under the pressure. 

That’s why we built essensys Platform. Here’s what it delivers:

Enterprise WiFi that actually
works – everywhere.

  • Seamless WiFi access and roaming

  • Unique user credentials

  • Enterprise-grade WiFi authentication

  • WPA-2 Enterprise, 802.1x, RADIUS

Every user gets an automatic, secure connection that follows them from space-to-space and building-to-building. No more shared passwords, no more connection drops, no more IT emergencies during your biggest pitches.

See exactly who’s using your spaces (and when).

  • Real-time occupancy

  • Utilisation trends

  • View by portfolio, site, tenant or user

  • Zone mobility analysis

Stop guessing which spaces work and which don’t. Start understanding the true relationship between your spaces and your users – so you can identify expansion opportunities, churn risks and more indicators of performance.

Measure the experience from your members’ perspective.

  • Digital experience (DX) scoring

  • Issue analysis and trends

  • Comparisons and deep-dives

  • Multiple views and filters

Quantify the digital experience (DX) in your spaces – with a score that combines multiple datasets that represent what it’s like for users. Identify and fix problems before tenants complain. Prove your premium positioning with measurable performance.

Scale without the operational headaches.

  • Centralised portfolio management

  • Automated WiFi on/offboarding

  • Tenant, user and space configuration

  • Open API and integrations

Manage your sites and tenants quickly and easily from one centralised dashboard. Provision new tenants and users with WiFi access automatically. Integrate with your other key systems for even more efficiency. Growth becomes simple, not stressful.

Built for your existing infrastructure.

  • Software-only solution

  • Uses your existing WiFi hardware

  • Hardware agnostic

  • Simple deployment and setup

A software solution that works with your current WiFi infrastructure – no rip-and-replace required. Get enterprise capabilities without enterprise costs. Deploy in days, not months. Start seeing results immediately without massive upfront investment.

Plus – if you’re still looking for advanced network management, we’ve got you covered:

Software-controlled digital infrastructure with Network Manager.

What’s in it for you?

Revenue impact.

  • Increase tenant retention with reliable, premium connectivity.

  • Understand and optimise space utilisation to boost revenue per sq ft.

  • Identify expansion opportunities and churn risks early and proactively address them.

Immediate savings.

  • Cut WiFi management time from hours to minutes per location.

  • Reduce onboarding time with instant WiFi access for new users – or schedule ahead.

  • Eliminate IT emergency callouts – manage WiFi access via software.

Operational efficiency.

  • Deploy new locations faster and manage your portfolio easier, with centralised management.

  • Scale operations without scaling IT complexity, costs or headcount.

  • Make expansion decisions with confidence using real utilisation insights.

Why landlords and operators use essensys Platform.

From independent workspaces to global office brands.

The roll-out of essensys’ software and technology enables WOTSO to automate key aspects of their customer journey, providing members with a secure and seamless digital experience across all WOTSO locations.
Jessie Glew
CEO
From the onboarding side, it’s such a seamless experience… It really impacts all of our teams, allowing them to focus on client relations rather than juggling multiple vendors.
Ashley Buckner
COO
essensys Platform is our power tool. It helps my clients operate seamlessly and securely online. It allows my sites to operate efficiently and save money. And it’s helping The Mark, and our clients, grow.
Artur Samofalov
MD

Turn your WiFi into your competitive advantage.

Talk to our team about how essensys Platform delivers enterprise connectivity and space intelligence across your portfolio.

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Frequently asked questions.

What is essensys Platform?

essensys Platform is a WiFi experience and intelligence platform for flexible workspaces, coworking spaces, and office landlords. It delivers enterprise-grade WiFi connectivity across your portfolio while transforming network data into real-time space utilisation insights – helping you understand exactly how your spaces are used and make data-driven decisions about layouts, pricing, and tenant services.

How does essensys Platform work?

essensys Platform is a software-only solution that layers on top of your existing WiFi infrastructure. It provides enterprise authentication (WPA-2 Enterprise, 802.1x), centralised portfolio management, and captures anonymous device connectivity patterns to generate space utilisation analytics – all without requiring new hardware or sensors.

Does essensys Platform work with my existing WiFi hardware?

Yes. essensys Platform is hardware agnostic and works with your existing WiFi access points, switches, and network infrastructure. This software-only approach eliminates the need for expensive rip-and-replace projects, making deployment faster and more cost-effective than hardware-dependent WiFi solutions.

What’s the difference between essensys Platform and traditional WiFi solutions?

Traditional WiFi solutions only provide connectivity. essensys Platform delivers enterprise-grade WiFi plus space utilisation intelligence from network data. Unlike generic WiFi systems, it’s purpose-built for multi-tenant complexity, providing both seamless tenant experience and business insights that drive revenue optimisation and operational decisions.

What kind of space utilisation data does essensys Platform provide?

essensys Platform captures real-time occupancy data, utilisation trends by time and location, zone mobility analysis, and peak usage patterns. You can view data by portfolio, site, floor, zone, tenant, or individual user – giving you granular insights into churn risks, which spaces perform well, which are underutilised, and where expansion or optimisation opportunities exist.

How accurate is WiFi-based space utilisation tracking?

WiFi-based utilisation tracking provides high-fidelity occupancy data because it captures actual device usage rather than relying on motion sensors or manual check-ins. essensys Platform tracks when devices connect, how long they stay, and movement patterns between spaces – giving you a comprehensive, accurate view of real usage behaviour.

Can essensys Platform help prevent tenant churn?

Yes. essensys Platform identifies churn risks early by detecting declining usage patterns, degrading digital experience scores, or behavioural changes that signal dissatisfaction. This early warning system allows you to address issues proactively – whether it’s poor WiFi performance, underutilised services, or changing space needs – before members decide to leave.

How does essensys Platform improve WiFi experience for members?

essensys Platform provides seamless WiFi access with unique user credentials (no shared passwords), automatic roaming across buildings without re-authentication, WPA-2 Enterprise security, and 802.1x authentication. Tenants get enterprise-grade connectivity that follows them across your entire portfolio – eliminating connection drops, security vulnerabilities, and the frustration of multiple WiFi networks.

What is digital experience (DX) scoring in essensys Platform?

Digital experience scoring quantifies WiFi and connectivity quality from users’ perspectives. The DX score combines multiple datasets including connection reliability, speed, dropout rates, latency, and issue frequency – giving you a measurable benchmark of experience quality. You can monitor DX across your portfolio, identify problem areas before tenants complain, and prove premium positioning with data.

How does essensys Platform scale across multiple locations?

essensys Platform includes centralised portfolio management, allowing you to monitor and control WiFi across all sites from one dashboard. You can automate WiFi onboarding/offboarding for new tenants and users, provision services instantly, deploy consistent digital experiences across every location, and manage network configurations remotely without site visits – making growth operationally simple.

What integrations does essensys Platform support?

essensys Platform offers an open API and pre-built integrations with leading flexible workspace software including CRM systems (for tenant management), billing platforms (for automated charging), tenant experience apps (for self-service), and workspace management systems (for unified operations). This allows you to incorporate WiFi management and utilisation data into existing workflows.

essensys and OfficeRnD recently announced a strategic partnership, enabling OfficeRnD Flex to be integrated with both essensys Platform and elumo.

Is essensys Platform secure and compliant?

Yes. essensys Platform uses enterprise-grade security including WPA-2 Enterprise, 802.1x authentication, and RADIUS protocols. We’re ISO 9001, ISO 27001, and SOC 2 compliant, meeting global standards for quality management, information security, and data protection. This ensures tenant data is protected and your operations meet regulatory requirements across different jurisdictions.

What’s the best WiFi solution for flexible workspaces?

essensys Platform is specifically designed for coworking and flexible workspaces, offering enterprise-grade connectivity with unique user credentials, portfolio-wide management, and space utilisation intelligence. Unlike generic WiFi solutions built for single-tenant offices, essensys Platform handles multi-tenant complexity while providing data that helps operators optimise space allocation and increase revenue per square foot.