essensys Platform is the AI-powered Digital Experience Assurance platform for flex workspaces. Continuously improve the experience across your networks, WiFi & infrastructure — and turn the experience you deliver into a score you can prove.
Walk into every pitch with a live DX Score. Prove network, WiFi and infrastructure performance — and win more of the most valuable clients.
Spot risk signals early and keep connectivity flawless. A great experience, sustained, turns the renewal conversation into a formality.
Every tenant kept is revenue saved. One growing company retained covers essensys Platform many times over — and the score keeps climbing.
A Zoom call that drops, WiFi that won’t hold, a site that slows to a crawl. essensys Platform autonomously monitors, resolves and assures digital experience at every site — before they ever notice.
Fast, secure connectivity for every device and user.
Simplify onboarding and offboarding - integrate with your CRM so WiFi follows contracts.
Every user verified, every device accounted for, every tenant on their own network.
24/7 autonomous monitoring across every site — spotting issues before they become incidents. JEFF acts upon what Signal sees, within the limits that you've set in Command. The DX Score proves the result.
JEFF, Signal and Command work together to constantly identify areas of commercial and operational opportunity and risk - improving the digital experience and delivering business results.
The platform designed to help you deliver a winning experience.
manages the experience, not just the infrastructure.JEFF doesn't just monitor switches, circuits and uptime. It takes the experience and infrastructure intelligence Signal surfaces, diagnoses what is happening, and fixes it on the network, because essensys Platform already runs access, authentication and provisioning. JEFF only operates within the controls you set, involving your team when a human decision or approval is needed.
The absence of a complaint isn't evidence of quality. It's the absence of information.
In a building shared by dozens of companies, experience failures often come from device behaviour, authentication failures, congestion or contention for shared capacity. Signal identifies those conditions across every site; JEFF turns that intelligence into action, then checks that the fix resolved the issue.
.From the centre admin to the CEO, anyone can ask JEFF whatever they need — whether it’s “give me proof points for tomorrow’s site tour”, “which sites are at renewal risk?” or “how did we perform last quarter?” — get a straight answer, and then tell JEFF to take action.
shows you what's coming, not just what happened.Every login on your network runs through essensys Platform. Signal turns that into commercial insights you can act on, and a DX Score that helps you understand which tenants are thriving and which are drifting.
Your occupancy rate tells you how much space you've sold. It doesn't tell you who's about to leave.
Experience and utilisation, read together, tell you that — weeks before anyone gives notice, and without a single complaint being logged.
turns settings into standards.Command is where you configure the estate — tenants, policy, tiers, branding, firmware — and where every one of those settings becomes a standard that's held continuously, not restored every few years.
A standard you set once and never check isn't a standard. It's a hope.
It's also where you set JEFF's limits, and where every action, human or agent, is logged with full context. That's what makes autonomy something a landlord will sign off on.
Command is where operators define the standard every site runs to — and where essensys Platform evidences it's being kept. It sets the envelope JEFF is free to act inside, and gives owners and enterprise tenants proof rather than promises.
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Every layer talks to the next — from the software interface your team works in, down to the network in the building. And the same hierarchy runs through all of them: user, tenant, building, portfolio. Every reading, every action and every permission knows exactly which one it belongs to. It's the part that can't be retrofitted.
Plenty of providers know flex buildings. Most of them give you a dashboard and a support line — someone watches, someone tells you, then you wait. essensys Platform is built to act: it finds the problem, measures the impact, fixes it, checks the fix held, and shows you the score afterwards. Across every site you run.
essensys Platform doesn't have AI added to a dashboard. It was rebuilt around agents that work every site continuously — finding the problem, fixing it, checking the fix held, and only involving your team when a human is genuinely needed. You set the limits they work inside, and every single action is logged, whether a person or an agent took it.
The parts that watch your sites, make the changes, catch what's drifted and handle every login — we built every one of them. You can't buy them anywhere else, and no competitor can assemble them from off-the-shelf tools. It took us two decades.
Most systems manage one company's network. A multi-tenant space serves dozens of separate businesses that must never see each other's traffic — and operators need that same control across an entire portfolio of spaces. essensys Platform was designed around that hierarchy from day one: user, tenant, space, portfolio.
Cisco Meraki, Juniper, Ruckus, Ubiquiti, HPE, or a mix across your estate — essensys Platform runs over the kit already in your buildings, and nothing gets ripped out. It plugs into the software you run too. If you'd rather we supplied the hardware as well, we can. Your call, not ours.
Since 2006, globally — from small multi-site regional operators through to household names and global enterprise portfolios. Our products are proven in demanding, multi-site environments and built for premium multi-site operators who refuse to compromise on tenant experience.
You get the people as well as the platform: a team who know your estate, review it with you, and help you get more out of it. Twenty years of this is a lot of hard-won judgement, and it doesn't live only in the software.
Each platform solves a distinct problem. Each earns its place alone. Together they cover the full tenant lifecycle.
Continuously improves & assures the digital experience across your networks, WiFi and digital infrastructure, with autonomous operations and a score you can prove.
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A 30-minute walkthrough on your own sites and live data.
Digital Experience Assurance
