Providing office space that meets occupier demand

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Providing office space that meets occupier demand

Perhaps now more than ever, there is the biggest divide between employer power and employee satisfaction in the workplace. Learn what occupiers want from a workspace – and how space operators can deliver on it.

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In this IDC InfoBrief sponsored by essensys (Thriving Through Best-in-Class Workspaces) we can see that only one in five employees are actively seeking a new role compared to one in three in 2022. This is most likely a knock-on effect from the wave of global redundancies in 2023 where many employees now believe it is more financially sensible to stay in their current position. Simultaneously, the IDC InfoBrief indicates that there has been a drive in many organisations looking to enhance their workplaces since 2022 to adapt to the growing demands of the modern occupier.

So, what is the role of the workplace?

The IDC InfoBrief highlights a growth in workplace adoption since the pandemic, where organisations are now focused on getting people back to the office. When considering work site redesign initiatives, employee attraction/retention was the number one business driver (at 39%) followed by space optimisation (at 29%).

Employers need to provide a best-in-class workspace

To attract employees back to the office, employers are looking for a workspace that offers a flexible and seamless experience for their employees. Following this, IDC have built a framework around best-in-class workspaces that landlords and operators should follow to ensure they are meeting the requirements of their occupiers. Ultimately, this framework indicates that a best-in-class workplace is built on automation, collaboration and space utilization.

Following the framework, best-in-class workspaces need to ensure:

  • Occupiers have a consistent digital experience throughout the spaces of a building.
  • The workplace has areas that cater to different needs e.g. collaboration, focus, events.
  • There is technology in place to support location-agnostic work.
  • That occupiers have direct access to all digital services and benefits available.
  • They track occupancy data to better understand how the spaces are used so that they can enhance the occupier journey, support ESG ambitions and maximise revenue potential.

Implementing a best-in-class workspace with essensys

Simplify operations

essensys Platform streamlines operational efficiency by automating tasks related to coordinating occupiers, spaces, and digital services throughout your portfolio. This eliminates the need for technical expertise for day-to-day operations such as setting up private networks and configuring digital infrastructure.

Enhance space management

Additionally, the platform provides detailed data insights to understand occupiers’ journeys within your spaces. It facilitates quick and easy management of occupiers and digital services, enabling instant provisioning or shutdown of services and efficient occupier onboarding or space reconfiguration.

Seamless user experience

Moreover, it enhances occupiers’ flexibility to work from anywhere within buildings or across portfolios, ensuring seamless WiFi authentication and connection transitions between spaces and locations without the need for repeated logins. It also monitors user’s digital experiences, providing end-to-end visibility down to end-user devices when integrated with essensys Platform.

Explore how essensys Platform can help
you deliver best-in-class workspaces