Why greater control is critical for scaling a flexible workspace operation
Running a flexible workspace operation is inherently complex. To deliver on occupier demands for agility and flexibility, it is essential to have tight control over your operation.
IDC, the global market intelligence and advisory firm for technology markets, has turned its eyes to the flexible workspace market. They spoke with senior leaders at global flexible workspace brands about some of the operational and technological obstacles they face daily.
Service delivery in flexible real estate assets
Multi-site space providers and landlords share the pain of delivering on occupiers’ ever-evolving requirement for services. Those who excel at meeting tenant expectations make it easier for tenants to stay within their portfolios as they grow. So, what’s the catch?
Empowering occupiers with the services they need when they need them isn’t always easy. It requires the right technology and tools in place to deliver on-demand, immediately. That’s not to mention, tracking service consumption, streamlining back office operations, accurately billing for services, and ensuring that services are in fact working for occupiers.
Direct control over systems and processes
The IDC infobrief reveals the importance of having direct control over a standardized set of tools that automate tech provisioning and monitoring. To deliver on promises of value and flexibility, space providers are looking to modular platforms that lend control over services and sustain customer-centric propositions for scaling operations.
Featured
Introducing Intelligence Engine 🎉 Powering meaningful space utilisation & digital experience insights
Intelligence Engine capabilities propels us into a new era of workspace management, bringing meaningful Space Utilisation and Digital Experience insights to essensys Platform.
Read the articleFeatured
Future of flex in Europe: attracting and retaining enterprise customers
Gaël Montassier, Co-founder of Startway, shares his insights on the future of flexible workspace in Europe.
Read the article