David Kinnaird, Chief Customer Officer at essensys on the user experience in a “lit up” building
Our Chief Customer Officer, David Kinnaird, was a guest on a recent episode of the Flex Uncensored Podcast where he shares some great stories and provides invaluable insight into the evolution of the CRE industry.
In this episode, David highlights early adopters such as Tishman Speyer and Rockefeller Group who are creating a high-end, shared IT backbone in their building to reduce friction and onboarding time for tenants.
Some of the additional topics covered include:
- How terrible the tenant experience is when they have to set up their own IT
- The importance of making your IT enterprise-compliant
- David’s secret life as a DJ