Support Hub

Our support is second to none. We always go the extra mile.

we always go the extra mile

we’re only a click away

Our customer success team works around the clock.

  • Access live chats from within Connect
  • 24/7 support
  • Ticket numbers are automatically assigned and trackable

We value essensys as a partner rather than just another vendor

Brain Embassy
Oran Gozian, CEO,


knowledge base

there’s always an answer

We have an extensive bank of articles on features and new releases, making sure you always have a point of reference.

  • Accurate, real-time and helpful information
  • Step-by-step user guides
  • Frequently asked questions
  • Easy search and navigation

case manager

see case progress in real-time

Track your open support cases from the Connect dashboard.

  • Monitor and track your live cases
  • You’re always in control
  • Easy to use and create new support cases