Support Hub

Our support is second to none. We always go the extra mile.

we always go the extra mile

we’re only a click away

Our customer success team works around the clock.

  • Access live chats from within Connect
  • 24/7 support
  • Ticket numbers are automatically assigned and trackable

We value essensys as a partner rather than just another vendor

Brain Embassy
Oran Gozian, CEO,

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knowledge base

there’s always an answer

We have an extensive bank of articles on features and new releases, making sure you always have a point of reference.

  • Accurate, real-time and helpful information
  • Step-by-step user guides
  • Frequently asked questions
  • Easy search and navigation

case manager

see case progress in real-time

Track your open support cases from the Connect dashboard.

  • Monitor and track your live cases
  • You’re always in control
  • Easy to use and create new support cases
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