Service platforms are hosted in multiple, world-class data centres. Whatever the requirements, our customers’ data is always encrypted to ensure privacy and integrity and will not be compromised.
SLAs guarantee the highest reliability, speed of delivery, availability and performance of service with 100% uptime. Back-up lines, sophisticated redundancy mechanism and 24/7 monitoring of services all come as standard with essensys.
We continuously upgrade and develop our impressive technology as part of our continual service improvement plan. This guarantees well-maintained solutions that can meet peak capacity needs.
The Essensys platform helps organizations significantly reduce capital expenditure, as well as operational and administrative costs because customers only ever pay for the services they need.
At essensys, we pride ourselves on delivering an outstanding customer experience, at all times. We don’t stop at tech and operational support, we’ll help you develop your service offering and build strong customer comms.
We’ve got you covered – Our 24hour Network Operation Centre (NOC), monitors your services, to ensure performance and availability. Dedicated backup is in place to remove downtime risk. Online support is provided to you and your customers.