We work in multiples to ensure redundancy – from data centres to network connections to the Internet from different providers. Our built-in failover technology provides enterprise-grade resilience – as little as a few milliseconds for plan B to kick in.
We operate from geo-redundant, tier 4 data centres located in the UK and USA. The data centres are SSAE16, ISO27001 and PCI-DSS accredited, ensuring physical, network, data, and user security. We use our own enterprise-grade kit for maximum control.
We provide a powerful tenant VLAN solution for each customer network provisioned, ensuring tenant traffic only utilizes their assigned VLAN. Both long-term residential customer and short-term guest access can be provided securely.
We use a combination of network firewall defenses combined with user-interface and network-interface Session Border Controllers. Unauthorised usage is flagged by voice fraud detection in the platform, and via our voice interconnect carrier providers.
Access to Essensys is managed through username and password based authentication. The platform’s closed, meaning that access can only be granted by an existing administrator. Passwords are held in a hashed encrypted state within the database.