Setting up a new customer is as easy as filling out their business name. Details including registration number are populated automatically. The customer is active across all your sites and within your member community. You can start billing for services.
Your customers can be fully self-service – from making bookings to paying their balances online. Booking confirmations alongside promotional comms can be automated. Applying a discounted rate for a limited time period for a particular customer is seamless.
Provisioning and delivering services including Wi-Fi, bandwidth and unified comms is simple. You use a graphical representation of your site to match them with rooms and customers. If the customer wants to try your other sites, they’ll have everything in place.
Knowing who your top paying customers are is as important as knowing those who aren’t. The first is an up-sell, the second a cross-sell opportunity. With a 360 degree view of any client, you can understand what they are buying and what might be next.