The recently published InfoBrief released by global market intelligence firm, IDC, outlines a framework and building blocks to achieve a best-in-class workspace. With market trends in flux and the drive to hybrid working picking up speed, occupiers and workspace providers alike are under pressure to deliver space that aligns to the needs of today’s workforce.


Based on in-depth interviews with leading global workspace providers such as Industrious, Tishman Speyer and Hines, technology analysts identify five key components and six building blocks to consider in alignment when mapping the journey to workspace transformation.

A holistic and integrated approach to technology is clearly identified as critical to delivering best-in-class workspace solutions.


IDC analysts also reveal a technology maturity model that describes the stages of workplace technology adoption. Its purpose is to help organisations identify gaps and opportunities in their technology strategies. The better alignment between the framework and the building blocks, the higher up the maturity model.


Read the full InfoBrief