Voice Services

Help your occupiers keep the conversation going with immediate activation, flexible options and quick access from any site. And benefit from an extra revenue stream for your business.

Secure and flexible voice functionality

Available in the UK and North America.

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Flexible features

You decide what to offer, including add-on services. Activate voice services in minutes, and you can maximise revenue with unified, integrated billing.

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Voice fraud detection

The platform features 24/7 network firewall defences and service monitoring. Unauthorised use is flagged instantly, and it’s all delivered from Tier IV data centres that ensure high security at both user and network levels.

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Keep customers talking with a softphone app

Let occupiers self-serve their telephony needs via an intuitive mobile app. Choose between an essensys or custom branded softphone app, which you can design to your own specifications with full pricing control.

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Log in from anywhere

Occupiers can quickly log into desktop phones at any of your sites, keeping them productive wherever they choose to work.

Make the most of the softphone app with:

Wi-fi on mobile

An existing landline number to make and receive high call quality calls over 3G, 4G, 5G and Wi-Fi.

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Custom branding, including name, icon, photos and colours.

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Quick set-up and instant activation.

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Easy sync, tracking and billing.

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Local call rates regardless of user location.

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Stay connected to the workspace from anywhere.

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Full integration with contact directories.

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Fast, reliable service.

Security checklist

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Private voice platform locked down to our cloud infrastructure.

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Voice traffic protected by managed network firewalls and session border controllers.

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Hosted in highly secure Tier IV data centres.

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AI-based voice fraud detection and mitigation.