A secure platform

The essensys Platform is built to provide security for you and your customers.

We adhere to industry leading practices across all elements of the essensy Platform.

We hold ISO 9001, ISO 27001 and SOC2 accreditation, which is applied throughout our platform, SaaS and network layers.

Key points

The essensys Platform is built to provide security for you and your customers.

Platform security

Regular audits conducted by a specialist third party.

Covering essensys internet connectivity and essensys SaaS and network services.

Conducted from both off-net and on-net locations.

SaaS security

API key-based authentication & TLS connections.

Dedicated secure management network.

Secure encrypted interfaces for communication with third party internet-based platforms.

Secure firewalled environment.

Network internet security

Global data centres hosting our digital infrastructure, storage and software.

Strong protection for any segments of the network connected to public internet.

24/7 managed firewall and cyber security.

24/7 device health monitoring and proactive case creation.

Customer premise security

Private, carrier-grade network, with full client control of key functions.

VLAN-based solution for every occupier – and shared guest.

Highly experienced in WiFi design and implementation in multi-tenant spaces to ensure coverage in high density, demanding environments.

Secure, global private network

Our global private network is core to the essensys Platform.

The digital infrastructure and underlying networks that essensys designs and deploys are private to our customers – from the physical hardware, such as switches and wireless access points, to the dedicated private circuits and core network to the internet.

All core infrastructure is carrier-grade and highly available across data centres. Assuming customers opt for a dual circuit deployment, we offer high availability to the site, with diverse circuit vendors, diverse data centres, and extremely fast, automatic failover.

The essensys Platform provides a software control and automation layer that sits on top of this. We limit potential for human error, and enhance multi-tenant and multi-vendor segregation, reducing any attack surface.

All of this is backed up with guaranteed Service Level Agreements (SLAs). To ensure we meet these SLA metrics, the essensys digital infrastructure is fully monitored and managed 24/7 by us.

Secure WiFi

Wireless connectivity is essential for building occupiers. Keeping their data private whilst using it is paramount.  

We provide secure WiFi access through a single managed network that can be used by all occupiers and guests.  

Ongoing residential users are provided with a unique tenant VLAN. This is achieved using 802.1x based authentication and RADIUS protocol. By taking this approach, we enable:  

  • Ease of de-provisioning of users and enhanced security.  When users leave, or cease to be employed by an occupier, revoking user access to the Wi-Fi network can be carried out by simply disabling their individual account.  
  • Per-user data gathering. This makes it easier to determine how many users are in different spaces/locations across different times of day, rather than just counting devices. 
  • A system that directs users into the correct VLAN, rather than using multiple SSIDs each tied to a VLAN.  
  • Clients to administer Network Access Control (NAC) for Wi-Fi secure occupiers, where only preapproved users or devices can gain access to network services.


For guests, wireless LAN access is time limited and based on short term access via a guest portal. Guests are added to a shared VLAN with no access to tenant VLAN traffic, and hosts on this network are isolated from one another.  

To find out more about how we deliver WiFi to ensure consistent building wide coverage and capacity, click the link below. 

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