INDUSTRY DEFINING MIGRATION
BioCity had been operating with a technology solution that failed to meet the expectations of both their staff and members. Migrating to Connect’s softwareenabled infrastructure required a large-scale tech migration of BioCity’s existing services, software, technology and databases. This was enacted seamlessly resulting in optimum levels of uptime and BioCity were able to conduct business as usual and still provide their members with an excellent experience throughout the large-scale project rollout.
The completed migration saw the entirety of BioCity Glasgow’s legacy hardware and equipment modernised, including new switches, wireless access points, gigabit capable connection speeds, secure and always on Wi-Fi, enterprise grade resilience, private cloud servers, and more delivered with ease.
COMPLEX TECHNOLOGY SIMPLIFIED
Unlike their previous technology solution, managing a range of member requirements across the vast 20- acre campus became simple with Connect software. For the BioCity staff utilizing the software to enable the site and its members, the new platform was easy to pick up, learn and control – even for non-technical users. The purpose-built, web-based solution by essensys allows the BioCity team to easily onboard, manage and automate services with ease and even control complex tools such as bandwidth managers with just a tablet while walking across the campus.
With Connect powering all but one of BioCity’s locations across the country, members traveling between sites enabling members to utilise BioCity’s portfolio and collaborate across the nation when needed.
New features and additions to the Connect platform have been easy to pick up and easy to learn, meaning that any of the BioCity team are able to jump in and help deliver the services their members need with minimal knowledge of technology, ensuring that members receive an excellent service while greatly reducing member churn.
RESILIENCE FOR INNOVATION
The Connect platform is underpinned by the essensysCloud, the only completely private cloud network purpose-built for this sector. Because network reliability and security are imperative factors for science park occupiers, BioCity was compelled to join the essensys network. The enterprise-grade resilient infrastructure built by essensys has improved member experience, simplified multisite operations, and has enabled BioCity to run their science park business while delivering on the needs and expectations of their members.
The essensysCloud also provides BioCity with an automatic second backup connection, which ensures that members are always connected with consistently reliable Wi-Fi and telephony services, ensuring zero disruptions to their work. Thanks to industry-leading resilience of the essensysCloud, BioCity can ensure that strict security requirements are in place to meet the varying range of compliance levels required by their members.
CONNECTED AND FUTURE-PROOF
Science parks, innovation centres and incubator hubs within the United Kingdom are facing an unpredictable and potentially turbulent few years due to the geopolitical landscape. The importance of ensuring that sites are future-proofed with secure, reliable and powerful technology to complement their spaces is quickly becoming paramount.
The ambitious large-scale migration to Connect has enabled BioCity Glasgow to not only provide their existing members with an excellent service but has also prepared the site for a wide range of evolving member needs. With the success of Connect at BioCity’s Nottingham sites, this purpose-built solution has removed the complexities surrounding science park and innovation centre technology at their Glasgow site. BioCity is leveraging essensys technology to grow and scale their operation efficiently, securely and with confidence.